Your agency
Your voice, service standards, recurring answers, approval rules and escalation points.
Optional upgrades for active VA clients
A capable person creates capacity. A clear operating system helps that person move leads, follow-up and client work without rebuilding the process every day.
See the upgradesStart with the person
We offer them only to active Travel Agent VA clients. That way, the workflows are designed around the agency’s real process and the person responsible for operating it—not installed and abandoned as shelfware.
Included with every Travel Agent VA
We help you and your VA start a client-owned Master Travel Document: an organized, AI-ready knowledge base for the way your agency answers questions and gets work done. It is useful as a human reference even if you choose not to use AI.
Your voice, service standards, recurring answers, approval rules and escalation points.
Source-linked supplier notes and frequently asked questions, reviewed by the client before use.
How leads, quotes, bookings, payments and client questions move through the agency.
A growing source your VA can consult before drafting emails, texts and routine answers.
Supplier policies and other time-sensitive facts can change. The document preserves source links and review dates so the client and VA can verify important answers before relying on them.
Clear monthly pricing
Managed software
A managed CRM and follow-up workspace for agencies that need a better place to capture leads, organize follow-up, manage reviews and send newsletters.
Available only with a Travel Agent VA. Your VA helps operate the system as part of the agency’s day-to-day workflow.
Ongoing service
We build and maintain automations inside the software your agency already pays for and uses.
Available only with a Travel Agent VA. There is no separate automation commitment while your VA service remains active.
Straight monthly pricing: the managed CRM is $149 per month and Automation Care is $399 per month. Optional email, text, phone and AI usage is enabled only when requested and is billed according to use.
Your first five
Capture a website inquiry, create the contact and notify the right person.
Send timely reminders and keep the appointment status visible.
Keep a new inquiry from disappearing after the first reply.
Create the right task or reminder as deposits and final payments approach.
Request feedback after travel and route the result into the follow-up process.
Built around the way you work
We do not force a new platform onto the agency. We start with your process, build the first five standard automations in the software you already use, and maintain the active workflows as your VA operates them.
We review the handoff, delay or repeated task before deciding that software is the answer.
We agree on the trigger, steps, exceptions and outcome for each standard automation.
We configure the approved workflow, test common paths and document how the VA operates it.
We maintain up to 10 active automations and work through up to two automation requests each month.
What belongs in each plan
Build only what the agency will use
Already a Travel Agent VA client? Bring us the process that is slowing the team down. Still deciding on a VA? Start with the staffing offer and add systems after the role is clear.